Last Updated 2015 August 17. Same Day Transcriptions, a Delaware corporation, (“Same Day Transcriptions, Inc.”) is committed to protecting the privacy of users of the website "Same Day Transcriptions" (the “Website”) and our online products and services (the “Products and Services”) in accordance with the requirements of United States federal privacy laws. We do not share user personal data with third parties.
We collect personal information from our users through their use of the Websites and the Products and Services. We may also receive personal information from third party data providers (each a “Third Party Data Provider”) and third party service providers including payment processors (each a “Third Party Service Provider”). Such personal information is provided to us pursuant to consents provided to these Third Party Data Providers and Third Party Service Providers. The collection of personal information is limited to information reasonably related to the provision of the Websites and the Products and Services that we maintain. We receive the following personal information from Third Party Data Providers and Third Party Service Providers:
In order for users to use some aspects of the Websites or subscribe for the Products and Services, users must use unique identifiers such as a username and password. The username is the user’s email address. The password is chosen by the user and encrypted. We do collect passwords, which are recoverable.
We automatically track certain information based on the user’s use of the Websites and the Products and Services. This includes:
We collect unsolicited information posted by users on the Websites including blog postings and communications between users, or sent to us by users in messages, such as emails or letters.
We create user accounts to tailor the information displayed to each individual user and as applicable to the users.
We create a profile of our users that details their usage preferences. This profile is used to tailor a user’s visit to the Websites or use of the Products and Services and to direct pertinent marketing promotions to them. We do not share user profiles with third parties.
We use the information obtained through the tracking of our users activities to administer the Websites and Products and Services and generate statistics and aggregate reports, for internal use only, on our users demographics, interests, and behavior to better understand the users and our client base.
We may post testimonials that include personal information on the Websites.
Any unsolicited personal information you submit to the blogs or discussion forum on the Websites can be read, collected, or used by other users of the blog, and may be used by such other users to send you unsolicited messages. We are not responsible for any personal information you choose to submit in the blogs or discussion forums.
We license data sets that contain emails, names and physical addresses to third parties who use such personal information solely to match such licensed data sets with their own data sets. Agreements with such third parties restrict them from any other use of such personal information unless they obtain your consent to such other use.
We do not solicit or facilitate the solicitation by any third party of any users as a result of their affiliation or status as a member or user of a specific data set. We do not spam or otherwise send unsolicited communications to users that are not reasonably related to the Websites and/or the Products and Services.
We send all new customers a welcoming email. Customers occasionally receive information on our Products and Services, service updates and special deals. We communicate with users to provide customer service in accordance with a user’s wishes. We send service related announcements to users of the Websites and the Products and Services. For example, we may send you an email if our service is temporarily suspended for maintenance. We offer periodic newsletters, which are provided free to subscribers who provide their name and email address. From time to time we conduct surveys and contests, participation in which may require users to provide personal information.
We may disclose personal information to a Court or public agency if legally required to do so such as to protect our rights and property, take emergency action regarding personal safety or where required by operation of law. When possible, we will advise you in the event that such action is necessary.
In the event that we go through a business transition such as a merger, acquisition by another company, or the sale of some or all of our assets, personal information of our users will, in all likelihood, be part of the assets transferred. We will post a prominent notice of any such transition on the Websites for at least 30 days prior to such a business transition and if a user’s personal information will be used in a manner different from that stated at the time of collection such a user will be given a choice consistent with our Notification of Changes section.
Subject to applicable regulatory requirements, we may disclose personal information of a user to a credit reporting agency as required by law.
We will not disclose your personal information to third-party agents without your consent.
When you submit personal information to the Websites or while using the Products and Services, your personal information is protected both online and offline. Only employees who need the personal information to perform a specific job (for example, a customer service representative) are granted access to personal information. Furthermore, all employees are kept up-to-date on our security and privacy practices. You acknowledge and agree that we cannot ensure or guarantee your secure access or privacy on our Website given that no transmission over the Internet can be guaranteed to be 100% secure.
You may choose to refuse or withdraw consent to our use of your personal information as provided herein by refusing to provide personal information or withdrawing such consent, subject to any applicable notice provisions, by emailing firstname.lastname@example.org If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving these communications by following instructions given in the footer of the email.
If you wish to access, change or delete your personal information, you can access, correct, update or delete your personal information by emailing email@example.com
We will retain your personal information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your personal information to provide you services contact us at firstname.lastname@example.org. We will retain and use your personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.