Privacy Policy

SAME DAY TRANSCRIPTIONS , INC. (SDT)
ONLINE PRIVACY POLICY AND COOKIE POLICY
Updated October 30, 2020

 

Same Day Transcriptions, Inc. (SDT) is a Service Disabled Veteran owned Small business that is 100% US-based. The company is incorporated in Delaware and has offices in Florida, North Carolina, New Jersey and Michigan.

SDT values its users’ privacy. We have established this Privacy Policy to explain how it protects and manages the personal information that it collects from you (the customer) online. This Privacy Policy (“Policy”) will help you understand how we collect and use personal information from those who visit  our  website or make use of our online facilities and services, and what we will and will not do with the information we collect. Our Policy has been designed and created to ensure those affiliated with Same Day Transcriptions, Inc. of our commitment and realization of our obligation not only to meet, but to exceed, most existing privacy standards.

We reserve the right to make changes to this Policy at any given time. If you want to make sure  that you are up to date with the latest changes, we advise you to frequently visit this page. If at    any point in time Same Day Transcriptions, Inc. decides to make use of any personally identifiable information on file, in a manner vastly different from that which was stated when this information was initially collected, the user or users shall be promptly notified by email. Users at  that time shall have the option as to whether to permit the use of their information in this separate manner.

This Policy  applies to Same Day Transcriptions, Inc., dba ResearchTranscriptions.com, and it governs any and all data collection and usage by us. Through the use of www.samedaytranscriptions.com and the election to receive our email correspondence, you are therefore consenting to the data collection procedures expressed in this Policy.

Please note that this Policy does not govern the collection and use of information by companies  that Same Day Transcriptions, Inc. does not control, nor by individuals not employed or managed   by us. If you visit a website that we mention or link to, be sure to review its privacy policy before providing the site with information. It is highly recommended and suggested that you review the privacy policies and statements of any website you choose to use or frequent  to better understand the way in which websites garner, make use of and share the information collected.

Specifically, this Policy will inform you of the following

1.) What personally identifiable information is collected from you through our website;

2.) Why we collect personally identifiable information and the legal basis for such collection;

3.) How we use the collected information and with whom it may be shared;

4.) What choices are available to you regarding the use of your data; and

5.) The security procedures in place to protect the misuse of your information.

 

 

Information We Collect

It is always up to you whether to disclose personally identifiable information to us, although if you elect not to do so, we reserve the right not to register you as a user or provide you with any products or services. This website collects various types of information, such as:

    • Voluntarily provided information which may include your name, address, email address, billing and/or credit card information etc. which may be used when you purchase products and/or services and to deliver the services you have requested.
    • Information automatically collected when visiting our website, which may include cookies, third party tracking technologies and server logs.

In addition, Same Day Transcriptions, Inc. may have the occasion to collect non-personal anonymous demographic information, such as age, gender, household income, political affiliation, race and religion, as well as the type of browser you are using, IP address, or type of operating system, which will assist us in providing and maintaining superior quality service.

Same Day Transcriptions, Inc. may also deem it necessary, from time to time, to follow websites  that our users may frequent to gleam what types of services and products may be the most   popular to customers or the general public.

Please rest assured that this site will only collect personal information that you knowingly and willingly provide to us by way of surveys, completed membership forms, and emails. It is the intent of this site to use personal information only for the purpose for which it was requested, and any additional uses specifically provided for on this Policy.

 

Why We Collect Information and For How Long

We are collecting your data for several reasons:

    • To better understand your needs and provide you with the services you have requested;

To fulfill our legitimate interest in improving our services and products;

    • To send you promotional emails containing information we think you may like when we have your consent to do so;
    • To contact you to fill out surveys or participate in other types of market research, when we have your consent to do so;
    • To customize our website according to your online behavior and personal preferences.

The data we collect from you will be stored for no longer than necessary. The length of time we retain said information will be determined based upon the following criteria: the length of time     your personal information remains relevant; the length of time it is reasonable to keep records to demonstrate that we have fulfilled our duties and obligations; any limitation periods within which claims might be made; any retention periods prescribed by law or recommended by regulators, professional bodies or associations; the type of contract we have with you, the existence of your consent, and our legitimate interest in keeping such information as stated in this Policy.

 

Third-party Vendors

We use Google tracking and advertising products to provide and improve our advertising, including: Remarketing with Google Analytics, Google Display Network Impression Reporting, and Google Analytics Demographics & Interest Reporting.

Google uses Cookies to display PSMA ads based on our visitors’ past visits to the PSMA website, other websites and their activity on google.com.

You may opt out of Google’s use of Cookies by visiting the Google advertising opt-out page.

We also use a variety of other third-party service providers for administration, marketing, legal service, technical services, mail carriers, web hosting, communications with customers/users, and social media. Tasks performed by these third-party providers include:

  • tracking the performance of our websites and products;
  • remarketing to website visitors and customers;
  • tracking to measure performance of advertising and emails;
  • saving and managing email opt-ins and customer information;
  • shopping carts and order forms;
  • surveying customer opinions;
  • scheduling consultations and phone calls;
  • signing legal documents digitally;
  • sending email reminders for webinars and coaching sessions;
  • conducting and managing live webinars;
  • sending text message reminders to customers;
  • providing helpdesk and customer service FAQ documentation; and
  • hosting videos on our website.

The name of any such third-party provider which we are using for any of these tasks at any given time may be obtained by requesting it through the contact information provided at the end of this Privacy Policy document.

Use of Information Collected

Same Day Transcriptions, Inc. does not now, nor will it in the future, sell, rent or lease any of its customer lists and/or names to any third parties.

Same Day Transcriptions, Inc. may collect and may make use of personal information to assist in the operation of our website and to ensure delivery of the services you need and request. At    times, we may find it necessary to use personally identifiable information as a means to keep you informed of other possible products and/or services that may be available to you from www.samedaytranscriptions.com and its subsidiaries.

Same Day Transcriptions, Inc. and its subsidiaries may also be in contact with you with regards to completing surveys and/or research questionnaires related to your opinion of current or potential future services that may be offered.

Same Day Transcriptions, Inc. uses various third-party social media features including but not limited to LinkedIn, Twitter, Facebook and other interactive programs. These may collect your IP address and require cookies to work properly. These services are governed by the privacy  policies of the providers and are not within Same Day Transcriptions, Inc.’s control.

Disclosure of Information

Same Day Transcriptions, Inc. may not use or disclose the information provided by you except under the following circumstances:

    • as necessary to provide services or products you have ordered;
    • in other ways described in this Policy or to which you have otherwise consented;
    • in the aggregate with other information in such a way so that your identity cannot reasonably be determined;
    • as required by law, or in response to a subpoena or search warrant;
    • to outside auditors who have agreed to keep the information confidential;
    • as necessary to enforce the Terms of Service;
    • as necessary to maintain, safeguard and preserve all the rights and property of Same Day Transcriptions, Inc..

Non-Marketing Purposes

Same Day Transcriptions, Inc. greatly respects your privacy. We do maintain and reserve the   right to contact you if needed for non-marketing purposes (such as bug alerts, security breaches, account issues, and/or changes in Same Day Transcriptions, Inc. products and services). In certain circumstances, we may use our website, newspapers, or other public means to post a notice.

Children under the age of 18

Same Day Transcriptions, Inc.’s website is not directed to, and does not  knowingly  collect  personal identifiable information from, children under the age of thirteen (18). If it is determined   that such information has been inadvertently collected on anyone under the age of eighteen (18),   we shall immediately take the necessary steps to ensure that such information is deleted from our system’s database, or in the alternative, that verifiable parental consent is obtained for the use    and storage of such information. Anyone under the age of eighteen (18) must seek and obtain  parent or guardian permission to use this website.

 

Unsubscribe or Opt-Out

All users and visitors to our website have the option to discontinue receiving communications     from us by way of email or newsletters. To discontinue or unsubscribe from our website please  send an email that you wish to unsubscribe to [email protected] If you wish to unsubscribe or opt out from any third-party websites, you must go to that specific website to unsubscribe or opt out. Same Day Transcriptions, Inc. will continue to adhere to this Policy with respect to any personal information previously collected.

 

Links to Other Websites

Our website does contain links to affiliate and other websites. Same Day Transcriptions, Inc. does not claim nor accept responsibility for any privacy policies, practices and/or procedures of other such websites. Therefore, we encourage all users and visitors to be aware when they leave our website and to read the privacy statements of every website that collects personally identifiable information. This Privacy Policy Agreement applies only and solely to the information collected by our website.

 

 

Notice to European Union Users

Same Day Transcriptions, Inc.’s operations are located in the United States. If you provide information to us, the information will be transferred out of the European Union (EU) and sent to the United States. (The adequacy decision on the EU-US Privacy became operational on August 1, 2016. This framework protects the fundamental rights of anyone in the EU whose personal data is transferred to the United States for commercial purposes. It allows  the  free transfer of data to companies that are certified in the US under the Privacy Shield.) By providing personal information to us, you are consenting to its storage and use as described in this Policy.

 

Security

Same Day Transcriptions, Inc. takes precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.  Wherever we collect sensitive information (e.g. credit card information), that information is  encrypted and transmitted to us in a secure way.  You  can verify this by looking for a lock icon in  the address bar and looking for “https” at the beginning of the address of the webpage.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for  example, billing or customer service) are granted access to personally identifiable information.    The computers and servers in which we store personally identifiable information are kept in a secure environment. This is all done to prevent any loss, misuse, unauthorized access, disclosure or modification of the user’s personal information under our control.

The company also uses Secure Socket Layer (SSL) for authentication and private communications to build users’ trust and confidence in the internet and website use by providing simple and secure access and communication of credit card and personal information.

 

Acceptance of Terms

By using this website, you are hereby accepting the terms and conditions stipulated within the Privacy Policy Agreement. If you are not in agreement with our terms and conditions, then you should refrain from further use of our sites. In addition, your continued use  of  our  website  following the posting of any updates or changes to our terms and conditions shall mean that you agree and acceptance of such changes.

 

 

 

SAME DAY TRANSCRIPTIONS , INC. (SDT)
ONLINE COOKIE POLICY
Updated October 30, 2020

Our websites use cookies, web beacons, tracking pixels and other tracking technologies to distinguish the users of our website from each other. This helps us to deliver a good website experience when you browse our content and enables us to improve our content and delivery.

NOTE: the policies described on this page and on the Privacy Policy page for this website also apply to:

       a.) All of the tracking methodologies described above; and

b.) any other media form, media channel, mobile website or mobile application related to or connected with this website.

 

Cookie Defined

A “Cookie” is a small file containing an alphanumeric identifier sent by a web server to a web browser and stored on your local computer. The alphanumeric identifier is then sent back to the server each time the browser requests a new page from the server, assisting us in providing our services and content to you.

By using our websites and agreeing to our Terms and Conditions and to the Privacy Policy and this Cookie Policy, you agree to our use of Cookies in compliance with the terms set out in this policy.

 

Types of Cookies

A Cookie can be either a “Persistent Cookie” or a “Session Cookie.”

A Persistent Cookie is stored by a web browser and remains valid until its set expiration date (unless deleted first before that date). A Session Cookie expires and is deleted at the end of the user’s session on the website when the browser is closed.

SDT uses both Persistent Cookies and Session Cookies on our websites.

 

Use of Cookies

Typically Cookies do not contain any information that identifies a person. However, “Data” (personal information stored about you by us) may be linked to the information stored in and obtained from Cookies. Our websites use Cookies to save your session and to carry out other activities that are necessary for the operation of our websites, such as distribution of traffic or to provide a personalized experience when you log into one of our membership or password-protected sites. We also use Cookies to save browsing preferences, to optimize and enhance your browsing experience, and for the management of our own statistics.

The Cookies we use recognize a device when a user or customer visits one of our websites and tracks that person as they navigate the website, enabling them to use features such as a shopping cart, for example. Tracking by Cookies also helps us to improve the websites, making them more user-friendly and showing us what content is drawing more attention. Cookies help us to administrate and manage our websites, helping us to prevent fraud and improve website security and validate authenticated users’ sessions.

We do use Cookies in our remarketing and to inform users, optimize their experience and target our advertising via third-party Cookies.

 

Use of Cookies by Third Parties

Our websites use third-party Cookies. A description of the types of activities that third-parties engage in on our websites is included in our Privacy Policy. Most browsers can be set to block 3rd party cookies.

Some of the services provided to us by third parties may make use of Cookies to collect statistics in an aggregate form that does not reveal individual identities. These Cookies may not require your consent to operate, and they may at times be used without the knowledge of SDT. If you are concerned about this and would like to know who our third-party service providers are, you may request a list of company names from us at the following address: 11523 Palmbrush Trail, #102 Lakewood Ranch, Florida 34202. Or you may email us at [email protected]scriptions.com.

 

Blocking Cookie Use

Most browsers allow you to refuse to accept Cookies. However, if you block all Cookies, you will not be able to use our websites. This would be true of many other websites as well.

It is possible for you to delete the Cookies stored on your computer. This, however, will result in a less than optimized experience for you on our websites, as well as many other websites. You may not be able to use the features and functions of our websites.

With regard to Cookies installed by third parties, users can manage their preferences and withdrawal of their consent by clicking an opt-out link if provided, or by contacting the third party directly. Installation of third-party Cookies and other tracking systems through the services provided within our websites cannot be technically controlled by SDT.

 

More Information

If you need more information about the use of Cookies on our websites, you may contact us at: Same Day Transcriptions, Inc. 11523 Palmbrush Trail, #102 Lakewood Ranch, Florida 34202, USA. Or you may email us at [email protected].

 

How to Contact Us

If you have any questions or concerns regarding the Privacy Policy Agreement related to our website, please feel free to contact us at the following email, telephone number or mailing address.

Email: [email protected]

Telephone Number: 856-656-0416

Mailing Address: Same Day Transcriptions, Inc. 11523 Palmbrush Trail, #102 Lakewood Ranch, Florida 34202

Same Day Transcriptions Privacy Policy Statement

Last Updated 2015 August 17. Same Day Transcriptions, a Delaware corporation, (“Same Day Transcriptions, Inc.”) is committed to protecting the privacy of users of the website "Same Day Transcriptions" (the “Website”) and our online products and services (the “Products and Services”) in accordance with the requirements of United States federal privacy laws. We do not share user personal data with third parties.


1. PURPOSE

This Privacy Policy details how we collect and use personal information from users of the Websites or the Products and Services and outlines our privacy commitment to you, the user, as well as our privacy practices.

 

THIS STATEMENT PERTAINS ONLY TO INFORMATION COLLECTED THROUGH THE USE OF OUR WEBSITE. FOR SAME DAY TRANSCRIPTIONS' CLIENT CONFIDENTIALITY POLICY AND NON-DISCLOSURES, PLEASE INQUIRE WITHIN.  

BOTH OUR HIPAA COMPLIANCE STATEMENT AND OUR PRIVACY POLICY PERTAINING TO THE PROTECTION OF PATIENT HEALTHCARE INFORMATION THAT IS STORED ON OUR MEDICAL TRANSCRIPTION SYSTEMS (SEPARATE FROM THIS WEBSITE) IS AVAILABLE SEPARATELY, UPON REQUEST.  By providing personal information to us, you expressly consent to our collection, use and disclosure of your personal information as provided in this Privacy Policy. In the event that you wish to opt out of our use of your personal information, use the opt out procedure set out below under Opting Out. Please note that, if you choose to opt out, you may not be able to use certain features of the Websites or subscribe for the Products and Services.


2. INFORMATION COLLECTED

We collect personal information from our users through their use of the Websites and the Products and Services. We may also receive personal information from third party data providers (each a “Third Party Data Provider”) and third party service providers including payment processors (each a “Third Party Service Provider”). Such personal information is provided to us pursuant to consents provided to these Third Party Data Providers and Third Party Service Providers. The collection of personal information is limited to information reasonably related to the provision of the Websites and the Products and Services that we maintain. We receive the following personal information from Third Party Data Providers and Third Party Service Providers:

  • name
  • email address
  • phone number
  • mailing address

Google’s advertising network displays Same Day Transcriptions ads on other websites. Google uses cookies to display Same Day Transcriptions ads based on our visitors’ past visits to the Same Day Transcriptions website.
 You may opt out of Google’s use of cookies by visiting the Google advertising opt-out page.

  • Purposes for Collecting Personal Information
  • Same Day Transcriptions collects and uses personal information for the following Identified Purposes:
  • to understand customer needs regarding Same Day Transcriptions’ services;
  • to fulfill your requests for products, services or information;
  • to communicate with customers and site visitors, when necessary, and to inform customers of upgrades, as well as of other products and services available from Same Day Transcriptions, its affiliates and third parties;
  • to allow customers to access limited-entry areas of Same Day Transcriptions’ site;
  • to personalize some of our services and products for you and to deliver targeted advertisements and offers from Same Day Transcriptions and third parties;
  • to bill accounts and maintain payment records;
  • to comply with any applicable law, regulation, legal process or government request;
  • to respond to a legitimate claim, or to address our reasonable belief, that you are violating the rights of any third party or any of the agreements or policies that govern your use of the Same Day Transcriptions site or any Same Day Transcriptions product or service;
  • to protect the services, products or rights of Same Day Transcriptions, including but not limited to the security or integrity of the Same Day Transcriptions site; and
  • to identify and resolve technical problems concerning Same Day Transcriptions’ site, products and services.
 

Login/Password

In order for users to use some aspects of the Websites or subscribe for the Products and Services, users must use unique identifiers such as a username and password. The username is the user’s email address. The password is chosen by the user and encrypted. We do collect passwords, which are recoverable.

Tracking

We automatically track certain information based on the user’s use of the Websites and the Products and Services. This includes:

  • URL that the user came from (whether from the Websites or not)
  • which URL the user goes to next (whether this URL is on the Websites or not)
  • browser being used and platform type
  • user’s IP address and internet service provider
  • date/time stamp
  • number of clicks

User Communications

We collect unsolicited information posted by users on the Websites including blog postings and communications between users, or sent to us by users in messages, such as emails or letters.

Cookies

We use cookies to collect and store information when users visit the Websites or use the Products and Services. A cookie is a small file containing a string of characters that is sent to your computer when you visit a Website. When you visit the Website again, the cookie allows that site to recognize your browser.

Links

The Websites contain links to other websites. This Privacy Policy applies solely to the Websites and the Products and Services. We are not responsible for the privacy practices of other websites. We encourage you to read the privacy policy of any such website prior to submitting your personal information.


3. USE OF INFORMATION

User Accounts

We create user accounts to tailor the information displayed to each individual user and as applicable to the users.

Profiles

We create a profile of our users that details their usage preferences. This profile is used to tailor a user’s visit to the Websites or use of the Products and Services and to direct pertinent marketing promotions to them. We do not share user profiles with third parties.

Tracking

We use the information obtained through the tracking of our users activities to administer the Websites and Products and Services and generate statistics and aggregate reports, for internal use only, on our users demographics, interests, and behavior to better understand the users and our client base.

Cookies

We use cookies on certain pages of the Websites to help analyze the Website flow, measure promotional effectiveness and promote trust and safety. We offer certain features that are available through the use of a cookie. Cookies may also be used in the future to help us provide information that is targeted to your interests. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. This Privacy Policy does not cover the use of tracking technologies by any third parties.

Testimonials

We may post testimonials that include personal information on the Websites.

Blogs/Discussion Forums

Any unsolicited personal information you submit to the blogs or discussion forum on the Websites can be read, collected, or used by other users of the blog, and may be used by such other users to send you unsolicited messages. We are not responsible for any personal information you choose to submit in the blogs or discussion forums.

Transfers

We do not sell, rent or distribute any personal information regarding any user to any third party, nor do we disclose lists of users to any third party except as described in this Privacy Policy (see Matching and Business Transitions).

Matching

We license data sets that contain emails, names and physical addresses to third parties who use such personal information solely to match such licensed data sets with their own data sets. Agreements with such third parties restrict them from any other use of such personal information unless they obtain your consent to such other use.

Spamming/Unsolicited Communications

We do not solicit or facilitate the solicitation by any third party of any users as a result of their affiliation or status as a member or user of a specific data set. We do not spam or otherwise send unsolicited communications to users that are not reasonably related to the Websites and/or the Products and Services.


4. COMMUNICATIONS

We send all new customers a welcoming email. Customers occasionally receive information on our Products and Services, service updates and special deals. We communicate with users to provide customer service in accordance with a user’s wishes. We send service related announcements to users of the Websites and the Products and Services. For example, we may send you an email if our service is temporarily suspended for maintenance. We offer periodic newsletters, which are provided free to subscribers who provide their name and email address. From time to time we conduct surveys and contests, participation in which may require users to provide personal information.


5. SHARING OF INFORMATION

Legal

We may disclose personal information to a Court or public agency if legally required to do so such as to protect our rights and property, take emergency action regarding personal safety or where required by operation of law. When possible, we will advise you in the event that such action is necessary.

Sharing Of Personal Information With Third Parties

Except as described in this Privacy Policy, we do not share personal information with third parties who are not service providers.

Business Transitions

In the event that we go through a business transition such as a merger, acquisition by another company, or the sale of some or all of our assets, personal information of our users will, in all likelihood, be part of the assets transferred. We will post a prominent notice of any such transition on the Websites for at least 30 days prior to such a business transition and if a user’s personal information will be used in a manner different from that stated at the time of collection such a user will be given a choice consistent with our Notification of Changes section.

Credit Reporting

Subject to applicable regulatory requirements, we may disclose personal information of a user to a credit reporting agency as required by law.

Agents

We will not disclose your personal information to third-party agents without your consent.


6. SECURITY

When you submit personal information to the Websites or while using the Products and Services, your personal information is protected both online and offline. Only employees who need the personal information to perform a specific job (for example, a customer service representative) are granted access to personal information. Furthermore, all employees are kept up-to-date on our security and privacy practices. You acknowledge and agree that we cannot ensure or guarantee your secure access or privacy on our Website given that no transmission over the Internet can be guaranteed to be 100% secure.


7. OPTING OUT

You may choose to refuse or withdraw consent to our use of your personal information as provided herein by refusing to provide personal information or withdrawing such consent, subject to any applicable notice provisions, by emailing [email protected] If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving these communications by following instructions given in the footer of the email.


8. ACCESSING AND UPDATING YOUR PERSONAL INFORMATION

If you wish to access, change or delete your personal information, you can access, correct, update or delete your personal information by emailing [email protected]

Retention of Personal Information

We will retain your personal information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your personal information to provide you services contact us at [email protected] We will retain and use your personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

NOTIFICATION OF CHANGE

If we are going to use your personal information in a manner different from that stated at the time of collection, we will notify you by publishing an updated Privacy Policy on the Websites and other places we deem appropriate. Any changes to our Privacy Policy shall be effective immediately upon posting. Notwithstanding any changes to our Privacy Policy, we will use personal information only in accordance with the Privacy Policy under which the personal information was collected until such time as we have obtained your consent to use your personal information as provided in the updated Privacy Policy.


9.CONTACT

If you have any questions, concerns or suggestions regarding this Privacy Policy or our privacy practices, please contact us at:  Same Day Transcriptions, Inc.  11523 Palmbrush Trail, Suite 102 Lakewood Ranch, FL 34202 Phone: 1 (856) 656-0416 Fax: 856-282-5500 Email: [email protected]