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| Triple-Proof Accuracy® Process |
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| No Global Freelance Workpools |
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| Client-Specific Team Assigned to Your Account |
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| Industry Subject Matter Experts (SMEs) |
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| Medical Language Experts for Qualitative Medical Research |
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| Free Customized Formatting |
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| Free Reproofing |
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| Money-Back Accuracy Guarantee |
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Confidentiality |
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| 100% United States-based Processing and Data Storage |
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| Enforceable Confidentiality & Non-disclosure Agreements |
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NIH Trained and Certified in Protecting Human Subject Research Participants |
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| CITI-Trained on Protecting Human Subject Research |
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| HIPAA Compliant Transcription |
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| Data Audit Trails |
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| $500 No-Lost-Reports Guarantee |
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Pricing |
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| No Set-up Fees to Start Online Transcription Service |
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No Extra Fees for Fast Transcription Service |
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No Extra Fees for Light Accents (American or Foreign) |
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No Extra Fees for Unique Terminology |
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No Extra Fees for Light Audio Background Noise |
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No Extra Fees for Short Audio Transcription Files |
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| No Extra Fees for Long Audio Transcription Files |
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| No Extra Fees for Customized Transcription Formatting |
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| No Extra Fees for Multiple Speakers |
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| No Extra Fees for Repeats, fragments, non-verbal utterances,"uhhs," "umms," stutters or false starts |
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Turnaround Times |
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| Advance-Scheduling Available |
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| Rapidly Scalable to Handle Large Projects Quickly |
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| 24-Hour Turnaround on Regular Workflow |
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| Free-if-Late Guarantee |
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Service and Support |
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| 100% US-Based Account Management |
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| Live Help by Telephone |
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| User-Friendly Web-based System |
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| Itemized Invoicing Available by Job, User, Date, More |
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| Extended-Hours Help (after 5) and on Weekends |
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